We Find the Errors, Recover the Money and Cut Ongoing Costs. Fast.
100% Success Rate
Millions Recovered
39+ Years Telco Experience
Trusted by Govt, Education, Enterprise
Over $2Million in Credits Recovered!
Overcharged on Telco Bills? Unsure What You're Paying For?
Hi, I'm Kevin & I'm Here to Help You
You shouldn't have to waste hours chasing credits, fixing billing mistakes, or dealing with call centres that never call back.
For 39 years, I’ve helped businesses like yours uncover buried overcharges, resolve long-standing telco disputes and recover thousands in lost credits — often from bills they didn’t even realise were wrong.
I don’t work for the telcos.
I work for you — and I make sure every dollar is accounted for.
Ongoing Oversight
Keep them Accountable
We monitor your telco accounts each month to catch new issues early, ensure correct billing and give you full visibility — so things stay fixed.
Optional account monitoring
New Contract Coordination
Clear, consistent monthly reporting
Telco Bill Audit
Recover Tens or Hundreds of Thousands
We audit every line on your phone and internet bills — past and present — to uncover hidden charges and billing errors you didn't even know existed.
Line-by-Line Invoice Analysis
Duplicate, Dead or Misbilled Services
No disruption to your service
Trusted by IT Leaders, CFOs & Ops Teams Across Australia
"Kevin’s audit uncovered over $18,000 in incorrect Telstra charges — some going back years. We had no idea. The savings were real and the process was handled professionally from start to finish"
– IT Manager
QLD Private School
$18K in Credits Found
"We had spent 4 years going back and forth with our telco. Kevin stepped in, resolved it, and got us over $40K in credits. The difference was night and day."
–Finance Director
National Retailer
$40K in Credits
"We found huge savings – $120,000, and I put this as a project for my IT department. Kevin Jensen really knows the Telstra system and knows what he is doing"
–Hineesh Kg
Network Engineer – Volvo Group
$120,000 In Savings
The
Jensen IPA Guarantee
If we don’t find anything — you don’t pay a cent.
We only recommend a full audit if we spot real issues during your free consultation.
No pressure, no hidden fees.
But if we do find errors (and we almost always do)…
We’ll help recover every dollar and only charge for work that delivers results.
Jensen IP Analysis
ABN: 53 625 649 701
Ashford Rd
Helensvale QLD 4212
OUR CLIENTS WHO DON'T MISS A CENT
What We Do ....
That No One Else Does
Are You Still Paying for Telco Mistakes?
Billed for services cancelled months ago?
“Closed jobs” still showing on your bill?
Chasing offshore support with no result?
Team stuck reconciling nonsense invoices?
Budget bleeding and no one's owning it?
Frequently Asked Questions
Do I need to switch providers to save money?
No — our audits work with your current suppliers. No disruption to service.
What does the free consultation include?
A 30 min review of your current setup, potential disputes and billing red flags. Get in touch! We'd love to help you.
How much do your services cost?
Every engagement is tailored to your telco environment — but our clients recover far more than they invest.
How much can I expect to get back?
We’ve recovered anywhere from tens of thousands to millions of dollars for Clients. Every organisation is different — we’ll assess your recovery potential in the consultation.
We’re already using expense software. Why do we need this?
Yes — software can track expenses, but it doesn’t verify historical charges or check if services were actually delivered. That’s where we come in.
Do you only work with Telstra?
We specialise in Telstra, but also work with other major Australian telcos.
How long does an audit take?
Most take a few months and we manage the entire process for you, keeping you up to date where needed.
Can you help with open disputes?
Yes — “dispute management” is a key reason our clients engage us.
What size businesses do you work with?
We typically help organisations with $60K–$1M in annual telecom spend.
Are you Local Buy approved?
Yes, we're procurement ready for government and education organisations.
No switching providers.
We just get your money back
Our Proven 3-Step Process
Book Your Free Consultation
We review your current telco spend, flag red-hot issues, and show you where money’s leaking.
1
Deep-Dive Audit & Recovery
We dig into every invoice, order, and contract — finding errors others miss.
2
We Handle the Recovery
We chase your provider for every dollar in credits, refunds, and compensation.
3
Dispute Management
We Handle the Fight - So You Don’t Have To
Sick of chasing the same open telco issue for months (or years)? We take over — managing, escalating and resolving directly with the supplier.
We take over open disputes
Escalate and resolve fast
Follow-up and documentation
Credit Recovery
Get Back What You're Owed
We chase your provider for every dollar in missed credits, failed disconnections and billing disputes — even the ones you gave up on
Dispute management & follow-up
Credits and refunds from suppliers
Success fee only when credits are applied
Email: info@jensenIPA.com
Call: 1300 058887
Text: 0409481508
Proof That You Can Win Telco Disputes
"Kevin did a great job in identifying inaccuracies and incorrect charges, then liased with Telstra on our behalf and was able to achieve a significant credit which we have now received"
– Tom Hatcher
Woods Hatcher Solicitors
Very Valuable Experience
"Kevin has earned the highest levels of respect from the people he has served and supported. Bringing decades of experience, Kevin is nothing but an asset to any business or individual who needs an honest assessment of their telecommunications inventory and expenditure."
–Simon Yuen
CallN
Decades of Experience
"We are an ASX Company and our bills are huge. Kevin's in depth knowledge resulted in savings for us and a trasfer of skill to me. Kevin is highly approachable and Customer focussed. If you need help with your Telstra Bill, or even if you think you don't, Kevin is the one to speak to"
–Adam Lorde
G8 Education
Serving an ASX 200 Company
